Privacy Policy

Last updated: November 2026

1. Introduction

Rajalakshmi Jewellers ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through our website, showroom enquiries and appointment bookings. This policy explains what we collect, why, and how we handle it.

2. Information We Collect

• Contact details you provide via our enquiry form or appointment requests — name, email address, phone number and message content.
• Basic technical information such as browser type and pages visited, used to keep the website working correctly.

We do not collect payment card details through this website — all purchases and payments are completed in person at our showroom.

3. How We Use Your Information

• To respond to your enquiries and confirm appointments.
• To share order updates for custom or booked pieces.
• To send occasional updates about collections or gold rates, only if you've asked to be contacted.

4. Sharing of Information

We do not sell or rent your personal information. It may be shared with trusted staff or service providers strictly to fulfil your enquiry or order, and only to the extent necessary.

5. Data Security

We take reasonable technical and organisational precautions to protect your information from unauthorised access, loss or misuse.

6. Your Rights

You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below.

7. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.

8. Contact Us

For any privacy-related questions, reach us at thilak030@gmail.com or +91 98803 48870.